Prize Draw

The prize draw runs from 1st May until 31st May – Winner will be chosen at random from the newsletter subscribers and notified by email. All entries must be UK only, aged 16 and over. Only 1 entry person. Closing date Midnight – 31st May 2021.

Prices

The prices payable for goods that you order are as set out on our website. 

All products and prices may be subject to change from time to time.  Concepts Art by Design reserve the right to do this should the need arise.

Your Order

When placing your order please take time to ensure your details are correct and complete prior to making any purchases.   Our glasses are painted to order, therefore payment must also be made before we can commence work. 

Please remember all designs are hand painted to order, and therefore we cannot guarantee that the product you receive will be of identical colour to the one you see on the website as there will always be subtle variations on the colour tones.  We ensure that every product is accurately described for purchase and all photographs are reproduced faithfully however purchasers should be aware that product colours can be interpreted differently by monitor and desktop settings for each visitor.

Payment Terms

We will take payment upon receipt of your order from your credit or debit card. We accept no liability if a delivery is delayed because you did not give us the correct payment details. 

Despatch

A confirmation email will be sent to you when your order has been placed. Once payment has cleared we will commence work on your order which we aim to complete within 21 days days.  If for any reason your order will take longer to complete we will notify you accordingly. A further email will be sent once your order has been despatched or is ready for collection.

Damages

Concepts do their level best to ensure your consignment is well packaged to reduce the risk of breakages in transit.  However due to the fragile nature of the product its not without risk. When you receive your order, if there are any breakages we ask you notify us within five working days.

Copyright

All website content and product designs are copyright of Concepts Art by Design and may not be reproduced for any purpose without prior permission from Concepts Art by Design.